Refunds
REFUNDS
Originals:
Kindly note that we do not accept refunds or exchanges on original paintings unless damaged during shipping.
Photo proof of damage and a brief description is required and must be emailed within 7 days of receiving the item. All items must be in their original packaging.
Art Prints:
There is a restocking fee of 20% on all art print returns as I try not to carry stock.
No returns on sale/discounted items.
Conditions of return
Buyers are responsible for return shipping costs.
Once the shipping company sends the reimbursement for the damage, a refund will be sent to you within 10 days.
Please contact katherinepolack.art@gmail.com for any questions.
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