Originals:

Kindly note that we do not accept refunds or exchanges on original paintings unless damaged during shipping.

Photo proof of damage and a brief description is required and must be emailed within 48 hours of receiving the item. All items must be in their original packaging.

Art Prints:

There is a restocking fee of 20% on all art print returns as we not carry stock. All prints are made to order.

No returns on any sale items.

Conditions of return

Buyers are responsible for return shipping costs. Once the shipping company sends the reimbursement for the damage, a refund will be sent to you within 10 business days.

Please contact info@katherinepolack.com for any questions.